Interpersonal and Intercultural Paper Essay Example | Topics and Well Written Essays - 1250 words

Interpersonal and Intercultural Paper - Essay Example The senior management must be willing to tolerate dissent in order to ensure informed and responsible decision-making in appointing effective departmental management heads. Richard Johanneson (2002) concluded that ethical issues that arise in human behavior have a significant impact on other people when the behavior entails conscious choice of means and ends, and when the behavior is judged by standards of right and wrong. According to utilitarian ethics, interpersonal communication ethics must aim at benefiting all parties and should focus on the consequences of the decisions or actions. On the other hand, virtue ethics requires the communicators to respect the moral character and dignity of a person during communication and avoid unethical practices such as deception, coercion, tapping telephones and inappropriate jokes.The current changes in departmental management heads have shifted the perceptions of power in the hospital thus leading to conflicts. The event has generated power imbalances and misuse of power thus hindering effective communication and interpersonal relationships in the hospital. The junior staff members perceive the new departmental heads as very powerful due to the position power attached to their title in the hospital. The new management of the department has excess informational power and have hindered effective horizontal communication in the hospital.Conflicts at the hospital can lead to hostility and resentment thus hurting interpersonal relationships between the employees.